Case Study: People Connect
The Client People Connect started as two companies, both in the business of finding and managing information about people. These companies were brought together to
April 19, 2022
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We manage hundreds of thousands of B2B and B2C customers interactions and provide support through virtually any contact channel.
Since moving to iCall we have noticed an increase in our up-sell conversion and overall average order value. We couldn’t be more pleased with the team’s responsiveness and attention to our business needs.
Rick M.
We manage hundreds of thousands of B2B and B2C customer interactions each year and have the ability to provide 24/7/365 support through virtually any contact channel.
So, whether you need full-time, after-hours, or seasonal support, iCall will work with you to customize a solution around your specific business needs and budget.
Let us answer your call customer care questions, assist with orders, and process requests.
Our inbound support outsourcing maximizes the profit potential of your campaigns.
Our outbound sales outsourcing solutions help you meet your organization’s goals.
Our technical support solutions represent various industries and help achieve your business goals.
Make the exchange of high fixed costs with a flexible approach possible and save money.
The Client People Connect started as two companies, both in the business of finding and managing information about people. These companies were brought together to
The Client Founded in 2008, Alliance Exposition Services is currently the only Nationwide General Service Contractor (GSC) focusing exclusively on smaller to mid-size events. Alliance
Running a business is hard work. There are many things to worry about—from ensuring your products and services are of the highest quality to sorting
When it comes to back office operations, companies have a few options: they can do it all in-house, outsource specific functions to third-party providers, or
What is call center outsourcing? And why do you need it? Discover everything you ever wanted to know in our ultimate guide. “Master your strengths.
Excellent customer service is getting what you want when you want it. It means not having to wait too long or too short of a
Providing the right solutions, to the right customers, at the right time. Contact us for call center services outsourcing.