Customer Service Communication Course
This course, developed by Call Center experts provides a basic insighrt on giving better customer service.
From making a good impression to closing up shop, there are specific actions every employee who connects with customers can take to enhance the service experience. This program reviews 20 essentials for consistently meeting and exceeding expectations.
As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s). By the end of this course, participants should have a thorough understanding of delivering better customer service.